Security
Security overview
A concise overview of the security measures, operational controls, and reporting channels around Copifai.
For detailed contractual or compliance questions, contact our team directly.
Informational version
Security in Copifai is focused on protecting client material, preserving workspace boundaries, and keeping day-to-day marketing operations manageable without pushing data through a fragmented toolchain.
Encryption
Data is encrypted in transit with modern TLS and protected at rest using established storage-layer safeguards.
Access control
Role-based permissions and workspace boundaries help keep client material available only to the right people.
Auditability
Operational visibility and logging support accountability, issue tracing, and internal review processes.
Review cadence
Security improvements, updates, and checks are applied as part of ongoing product maintenance.
Infrastructure security
- EU-based hosting strategy and documented deployment controls
- Automated backups and recovery procedures
- Rate limiting, network controls, and operational hardening
- Ongoing updates and maintenance across the application stack
Data protection
- Privacy-sensitive product design for client and campaign material
- EU data residency direction where applicable to the deployment model
- Removal workflows for customer data upon request or account closure
- Clear separation between workspace context and organization access
Incident response
Operational response includes monitoring, escalation, investigation, and follow-up. If an incident materially affects customer data, we follow the applicable notification and remediation process.
Report a security issue
If you identify a vulnerability or security concern, please report it directly to our team.
We appreciate responsible disclosure and aim to respond within 48 hours.